Course "Communication Skills – Effective, Efficient, and Tactful Methods" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.

*The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.

Overview of the webinar

Effective and efficient communication is vital to any business, whether verbal, written, or through body language.  It is possible to get your point across clearly, respectfully, and properly.  All employees represent your business and should leave a positive and lasting impression, internally as well as externally.  There are many unwritten rules to professional communication etiquette, particularly now with the preponderance of technology venues.  In addition to sharing points of view, listening skills are also a huge component towards successful message transmissions.  Guidelines can help to identify what is appropriate, tactful, and respectful in various business communication settings, while giving recognition to varying styles, preferences, and personalities.

Area Covered In The Webinar

  • Five Absolute Truths
  • Circular Theory
  • Poor Communications
  • Effective Communications
  • Awareness 
  • Listening
  • Verbal
  • Written
  • Body Language

Why should you attend?

Misunderstandings infect relationships, including in the workplace.  It isn’t always just what you say but also how you say it and how you look that can cause angst.  Attend this webinar to learn more about what you can do to improve your communication skills.  

Who Will Benefit?

All employees, New Supervisors, Business Owners, Leaders, Supervisors, Human Resource Professionals, Leads, Foremen

About the speaker

Deborah Jenkins

Years of Experience: 25+ years

Deborah Jenkins is a workforce and leadership trainer, keynote speaker, business management consultant, executive coach, and writer, who helps entrepreneurial organizations of any size or industry to leverage their corporate culture advancement thro