Course "Workplace Professionalism Series - The Essentials for Smooth Operations" has been pre-approved by HRCI as eligible for 4 credits towards a participant's recertification upon full completion.

*The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.

Overview of the webinar

Whether you are the CEO of a company or you work in the mailroom, good work ethics and professionalism are the characteristics of a good employee.  In any workplace setting, the way employees conduct themselves reflects on the company they work for.  Stressing good work ethics and professional values will ensure your company is represented well in your market and among your competitors.

Objectives include:

  • Understand Different Perspectives of Professionalism
  • Identify Priorities, Compromises, and Deal-Breaker Behaviors 
  • Recognize Coachable Opportunities
  • Explore Best Practices
  • Learn Tips and Techniques
  • Determine Expectations and Responsibilities

Area Covered In The Webinar

Business Ethics

  • 5 W’s + H


  • Sexual Harassment
  • Discrimination Harassment
  • Bullying Harassment

Effective Communications

  • Verbal
  • Written
  • Body Language

Exemplary Customer Service

  • External and Internal Customers

Why should you attend?

Registering for this course will help your team better understand company-wide expectations of individuals and teams to achieve the desired results.  Sign yourself and your team up today. You will be glad you did. Your managers will thank you. Your employees will thank you. When workplaces incorporate these cultural principles, the environment becomes a place to look forward to coming into.

Who Will Benefit?

Everyone that interacts with others will benefit from this training.  That includes anyone from front line workers to the leadership team, Human Resource Professionals, Leadership Teams, Supervisors, Managers, Business Owners, CEOs, COOs, CHROs, Presidents, Vice Presidents, Employees, team leads, foremen

About the speaker

Deborah Jenkins

Years of Experience: 25+ years

Deborah Jenkins is a workforce and leadership trainer, keynote speaker, business management consultant, executive coach, and writer, who helps entrepreneurial organizations of any size or industry to leverage their corporate culture advancement thro